Food distribution software · Built for wholesalers
The operating system for fresh food distribution.
Niun is all-in-one food distribution software for wholesalers and independent distributors. Take orders by call, text, or chat, keep inventory honest, and connect to any ERP — without the spreadsheet jungle.
Live in days, not months
Connects to any ERP
Built for the way fresh moves
Whether you ship steaks, salmon, salad, or specialty dry goods — Niun handles the catalog quirks, pack sizes, and pricing tiers that come with each.
If you ship fresh food, Niun was built for you.
Wholesale food distributors and independent operators doing roughly $5M to $200M in annual revenue — the ones who feel the pain of the order desk every morning and the ERP every Friday.
Wholesale distributors
Independent and family-run operators selling into restaurants, hotels, schools, and retail.
Specialty food suppliers
Seafood houses, butchers, produce specialists, and dairy distributors with technical catalogs.
Multi-warehouse operators
Distributors running two to twenty depots who need unified ordering and inventory.
ERP-anchored businesses
Teams running Prophet, NetSuite, Business Central, or Sage who need a modern front end without ripping anything out.
Three things you stop doing on day one
Order Agent
Automate order entry by text, voice, and chat. Your customers just say what they need.
Analytics
See revenue, margins, and SKU velocity in real time. No more spreadsheets.
Inventory
Par-level tracking, low-stock alerts, and one-tap reorders. Stay stocked on what matters.
90%
less manual order entry
Days
to go live, not months
24/7
voice line that never sleeps
Analytics that help you make better decisions
See what's selling, what's slowing down, and where your margins are. No more digging through spreadsheets.
SKU velocity, churn risk, and margin analysis at a glance
Pricing simulation to model changes before you commit
Customer engagement scoring to identify at-risk accounts
Analytics Dashboard
Revenue
$284K
+12%
vs last month
Avg Order
$1,240
+8%
vs last month
SKU Churn
3.2%
-0.5%
improving
Top SKU Velocity
Atlantic Salmon Fillet
92%
Prime Ribeye 12oz
84%
Organic Mixed Greens
76%
Jumbo Shrimp 16/20
68%
Wagyu Burger Patties
55%
Chat — Joe's Restaurant
Hey, I need 4 cases of Atlantic salmon and 2 cases of the ribeye
9:02 AM
Got it! I found these in the catalog:
• Atlantic Salmon Fillet — 4 cases @ $89.50/case
• Prime Ribeye 12oz — 2 cases @ $124.00/case
Total: $606.00. Want me to place this order?
9:02 AM
Yes, and add 1 case of the shrimp too
9:03 AM
Done! Order #1847 placed — 3 items, $691.50. Your rep will confirm shortly.
9:03 AM
Type a message...
Ordering that feels like a conversation
Your customers text what they need — no portal to learn, no forms to fill. Orders go straight into your dashboard.
Customers order via SMS, WhatsApp, voice, or web chat
Items, quantities, and pricing are confirmed automatically
Orders flow into your dashboard with no re-keying
Inventory tracking that actually works
Track on-hand stock, set par levels, and get alerts when it's time to reorder. No surprises.
Par-level and threshold tracking per SKU
Automatic low-stock and critical alerts
One-tap reorder based on usage patterns
Inventory Dashboard
Tracked
14
SKUs
monitored
Low Stock
3
21%
of SKUs
On Order
87
5
items arriving
2 items below par. Tap to reorder.
Voice Agent — Incoming Call
Joe's Seafood Kitchen
+1 (212) 555-0198
Live Transcript
“I need my usual order — the salmon and the ribeye.”
“Got it, Joe. That's 4 cases of Atlantic Salmon and 2 cases of Prime Ribeye at your contracted price. Anything else?”
“Add the shrimp. That's it.”
“Done — order placed for $691.50. You'll get a confirmation text in a moment.”
A real conversation, not a phone tree
Already have ecommerce? Add Niun as your phone ordering channel. Customers call in and talk naturally — no IVR menus, no hold music. Our AI agent knows their name, their pricing, and their usual order.
Human-like voice that understands natural speech, not just keywords
Knows each customer's pricing, order history, and preferences
Places orders directly into your existing system in real time
Handles calls 24/7 — nights, weekends, holidays
Works alongside your ecommerce, not instead of it
Built to connect with your ERP
Pre-built integration modules for every major ERP in food distribution. Custom builds for everything else.
Catalog & Pricing
Sync your full product catalog, customer-specific pricing, and promotions from your ERP.
Orders & Invoices
Two-way order flow and invoice sync so nothing is entered twice.
Route & Fleet Tracking
Integrate with Samsara, GeoTab, or your routing software. Customers see live ETAs.
Multi-Warehouse
Support multiple distribution centers with unified ordering and inventory.
Payments & Credits
Process payments, apply credits, and reconcile — all connected to your ERP.
Customer Master
Keep customer records, credit terms, and contacts in sync across systems.
Reporting & BI
Push sales data to your BI tools. Pull real-time KPIs into your dashboards.
CRM & Support
Every customer interaction in one place. Nothing falls through the cracks.
Don't see your ERP? We've integrated with dozens of systems across the food industry. If it has an API, we can connect to it.
Discuss Your IntegrationLive in days. Not months.
Three steps. No migration nightmares.
01
Discovery
We learn your operation, pain points, and existing tools.
02
Setup
We configure your catalog, integrations, and branding.
03
Go Live
Your team and customers start using it. We handle training.
SOC 2 compliant
|
PCI Level 1
|
Custom ERP integrations
Questions distributors actually ask us
Stop chasing orders. Start running the warehouse.
See how a 30-minute demo could free up a day a week for your team.